How we collect and use your customers' info

Collecting customer information is indeed important for order fulfillment and maintaining a good customer relationship. Here's a breakdown of the personal information and purchase history typically collected for these purposes:

Personal Information (Collected for Order Fulfillment):

  1. Customer's Name: This is essential for addressing the customer correctly and for proper identification.
  2. Email Address: This is crucial for communication regarding the order, such as order confirmations, shipping updates, and customer support inquiries.
  3. Phone Number: A phone number can be useful in case there are issues with the delivery, and you need to contact the customer quickly. It's also valuable for sending SMS updates.
  4. Delivery Address: The delivery address is vital to ensure the purchased items are sent to the correct location. It's the most crucial piece of information for order fulfillment.

The data mentioned is gathered from all customers immediately upon selecting "Proceed to payment" during the checkout process:

Remember to handle customer information with care, following relevant privacy regulations and best practices for data protection and security. Always obtain explicit consent from customers for using their data for promotional purposes and ensure you have a clear privacy policy in place.

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